What type of fuel should I use to fill up the bike?You must fill the bike with only Pertamax fuel. Other types of fuel are strictly prohibited.
What should I do if I lose the keys?Contact us via WhatsApp or Telegram. The cost of key replacement will be charged additionally.
Can I rent a bike for 1 day?The minimum rental period is 7 days, even if you need the bike for just 1 day. Thank you for understanding.
Can I change the bike during the rental?Yes, for 100,000 Rp plus the price difference. If you want to change the bike, please notify us in advance. Delivery of the new bike will be free.
Can I return the bike earlier and get a refund?We cannot refund the money if you return the bike earlier than planned. Please double-check the rental dates. Thank you for understanding.
Can I take the bike to another island?No, this is strictly prohibited. If anything happens to the bike, we will not be able to provide the necessary service assistance.
What documents are required to rent?Only a passport or Indonesian driver’s license.
How do I book a bike?Choose an available bike on our website and message us on WhatsApp or Telegram. We can reserve the bike for you without any prepayment for up to 3 days. Booking a bike for more than 3 days is paid. You can check the exact booking price with our manager.
Do you provide technical support in remote areas?Yes, but the response time may be slightly longer.
What do I need to have with me to avoid issues with the police?- Local or international driver’s license.
- Helmet.
- Upper and lower clothing, as tourists often ride without upper clothing, which attracts police attention.
Do you have videos of the bikes?Yes, upon request, we can provide you with videos of the bikes so you can see their good condition firsthand.